Home Banking & Finance AAFAQ Islamic Finance, Al Ansari partner to advance customer experience

AAFAQ Islamic Finance, Al Ansari partner to advance customer experience

The partnership seeks to offer a user-friendly payment avenue for Aafaq credit card holders

AAFAQ Islamic Finance, Al Ansari partner to advance customer experience
Al Ansari Exchange will handle credit card payments on behalf of Aafaq Islamic. Image by Al Ansari Financial Services

Aafaq Islamic Finance has partnered with Al Ansari Exchange to enhance customer experience by offering a range of services.

The partnership is designed to offer a user-friendly payment avenue for Aafaq credit card holders. Within the framework of this collaboration, Al Ansari Exchange will extend effortless payment services to Aafaq Islamic Finance credit card users across its extensive network of over 250 branches throughout the UAE.

Al Ansari Exchange said the strategic partnership aligns with the exchange house’s growth strategy, aimed at broadening its service offerings and enhancing accessibility to enhance overall customer satisfaction.

“Our growth strategy places a strong emphasis on partnering with entities that share our vision of delivering convenient and reliable financial services to individuals and businesses alike. The strategic collaboration with Aafaq Islamic Finance is in line with this commitment,” said Mohammad Bitar, Deputy CEO of Al Ansari Exchange.

“We are excited to provide Aafaq’s credit card holders and users with an easy and efficient way to manage their payments and bills, all while delivering exceptional value through our vast network of branches and mobile app.”

Al Ansari Exchange will handle credit card payments on behalf of Aafaq Islamic and ensure seamless settlement through the UAE Funds Transfer System.

“This collaboration with Al Ansari Exchange marks a strategic milestone in our pursuit of innovation and an unwavering commitment to putting our customers at the centre of everything we do,” said Hisham Hammoud, CEO of Aafaq Islamic Finance.

“By providing our credit card users with seamless payment options through Al Ansari Exchange, we are reinforcing our position as a leading provider of innovative financial solutions in the region and taking a significant step forward in our journey to redefine industry standards.”

Furthermore, customers using this service will not be charged any additional fees, offering a hassle-free payment option and enhancing the overall customer experience.