Commercial International Bank Egypt (CIB) has chosen IBM’s technology to integrate existing and new services from branches, digital channels, mobile and internet banking, interactive voice response, business processes and customer relationship management.
The integration is part of the bank’s digital transformation journey and mission to modernize its IT infrastructure.
Antar Kandil, Chief Information Officer for CIB, said the bank is starting a new chapter in its evolution by adopting IBM Cloud Pak for Integration on Red Hat OpenShift, which offers the ability to accelerate development and flexibly integrate new and existing services.
To revolutionise CIB’s digital banking, IBM implemented a microservices using IBM Cloud Pak for Integration, deployed on Red Hat OpenShift, a platform that provides a single, unified experience that connect applications and data.
“This project is a significant milestone in our long-standing relationship with CIB, as we assist CIB in adapting AI for business with a human-cantered and principled approach,” said Marwa Abbas, General Manager, IBM Egypt.
“IBM brings deep technology, industry and domain expertise to help CIB apply AI to deliver meaningful business outcomes beyond improved productivity and efficiencies to better experiences and new business models.”
The implementation of this architecture has resulted in unprecedented simplicity in version maintenance, dynamic scaling, service governance and service discovery. These advancements have allowed CIB to offer a more agile banking environment, which has increased efficiency, enriched resiliency, streamlined operations, and improved productivity, ultimately benefiting the end-user experience.
