Abu Dhabi Islamic Bank (ADIB) announced that its ADIB Mobile Banking App is now available on the HUAWEI AppGallery, the third largest mobile app marketplace globally.
ADIB’s partnership with Huawei offers the bank’s large customer base greater flexibility and provides Huawei smartphone users with full access to ADIB’s comprehensive suite of banking services through its app. The ADIB Mobile Banking App has already been downloaded 900+ times from the HUAWEI AppGallery within the first four days of its launch.
Philip King, ADIB’s Global Head of Retail Banking, commented: “In the past year, we witnessed a fundamental shift in customer behavior and an increasing demand for convenient, seamless and uninterrupted banking services. As a leading regional bank, digital banking is a central pillar of our growth strategy and our partnership with Huawei is a testament to our growing digital banking proposition. Through this collaboration, we are ensuring that our mobile app is increasingly available for a wider range of our customers, giving them full access to ADIB’s comprehensive suite of banking services.”
Throughout 2020, ADIB launched several innovative solutions to allow customers remote access to their banking services through the ADIB Mobile Banking App. Nearly 75% of ADIB’s retail customers have used digital channels, registering more than 2 million transactions every month as customers conduct a wide range of banking activities. These services include a digital booking service to book branch visits ahead of time, the capacity to virtually apply for personal finance, covered card, as well as the ability to update personal information such as their Emirates ID, Passport and contact details without having to visit the branch.