Opinion pieces

Human-centered ITSM — a flexible backbone for agile digitization among regional BFSI entities

It is no secret that COVID-19 accelerated digital transformation; already a hot talking point across the Middle East, it became essential to business continuity...

Putting a ‘T’ in the GCC: Why Arab financial leaders must become AI champions

Gulf financial institutions are navigating through the biggest forces of change that the industry has ever experienced. Changing economic realities have already set the...

The emergence of neobanks: Reshaping the banking and financial services landscape

By 2028, the global neobanking market size is estimated to reach USD 722.6 billion, a seemingly ambitious forecast, but indicative of current trends shaping...

Wealth management in the Middle East: The case for embedded finance

The average person in the Middle East is getting younger, more affluent, and more digitally savvy. But because wealth management is still largely excluded...

Powering new banking business models with open banking platforms

While the concept of Open Banking has been around for some years, the industry mostly espoused it for the sake of regulatory compliance. However,...

Mobile Banking User Acquisition Strategies to Accelerate Recovery of UAE Banks in 2021

As the UAE emerges from what looks to have been the peak of the pandemic, analysts have started to make predictions about the recovery...

Investing in Agritech: The Future of Farming in the UAE

Ever since the industrialisation of agriculture in the early 20th century, mechanised technology such as tractors and combine harvesters have helped humans to massively...

The Future of Finance: Automation, AI – and People

From the start, financial services have been all about driving progress: in antiquity, the first gold and silver coins were designed to make life...

Rising DDoS Attacks in the Finance Industry

While the global pandemic introduced new security challenges for modern businesses and security teams, it has also presented a tremendous opportunity for cybercriminals. With...

It’s time to compose Total Experience solutions

Recent research commissioned by Avaya confirms that GCC banks are pursuing an app-centric relationship with both their corporate and consumer customers. With the closure...

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